Privacy policy
DocHop Medical Recruitment Pty Ltd
Version: 1.0
Effective date: October 2026
ABN: 50 703 071 005
Privacy Officer: hello@dochop.com.au
1. Introduction and scope
DocHop Medical Recruitment Pty Ltd (DocHop, we, us or our) is an Australian medical recruitment company assisting doctors and other healthcare professionals to explore and pursue employment opportunities.
This Privacy Policy explains how DocHop collects, holds, uses, discloses, secures and manages personal information.
DocHop is committed to complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs) where applicable, and other privacy and data-protection laws applicable to its activities.
This Policy applies to candidates, prospective candidates, website visitors and individuals communicating with DocHop through its recruitment services.
2. Information collected
Depending on the nature and stage of a candidate's enquiry, DocHop may collect:
Identity and contact details: name, telephone number, email address, country of residence, preferred contact method and other necessary contact information.
Professional information: CV, employment history, medical qualifications, specialty, clinical experience, professional references, registration details and professional memberships.
Registration and credentialing information: information about Ahpra, AMC, GMC, RACGP, specialist-college assessments, examinations, primary-source verification and registration history.
Recruitment preferences: preferred employment type, location, salary expectations, availability, career interests and relocation timeframe.
Migration-related information: citizenship, visa status, work rights and information reasonably required to understand employment eligibility.
Recruitment records: communications, interview arrangements, employer feedback, screening notes and recruitment outcomes.
Technical information: information generated through use of our website, forms and online communications, including relevant technical logs and cookies where implemented.
Sensitive information will only be collected where reasonably necessary and legally permitted, with consent where required.
3. Collection methods
Information may be collected:
- Directly through Expressions of Interest, CV uploads and website forms.
- Through email, telephone, video calls, WhatsApp or other business communication channels.
- During interviews and candidate screening.
- From referees, employers, registration bodies and other third parties where authorised or otherwise legally permitted.
- From publicly available professional sources where lawful and appropriate.
Where practicable, DocHop will explain the purpose of collecting information at or before collection.
4. Purposes of collection and use
DocHop may use candidate information to:
1. Respond to recruitment enquiries.
2. Assess professional background and potential suitability for vacancies.
3. Provide preliminary information about relevant Australian career pathways.
4. Match candidates with potential employers.
5. Arrange interviews, recruitment communications and employment introductions.
6. Support recruitment-related credential verification.
7. Coordinate requested referrals to independent professional advisers.
8. Maintain recruitment records and comply with legal obligations.
9. Improve recruitment processes and service quality.
10. Send optional marketing communications where lawfully authorised.
DocHop does not make final decisions about professional registration, specialist recognition, visas or employment.
5. Candidate information and employer introductions
DocHop may discuss general, non-identifying candidate availability with prospective employers.
Before providing a candidate's identifiable CV or professional profile to a prospective employer, DocHop will seek the candidate's specific authorisation for that introduction.
DocHop will not sell candidate personal information or provide candidate databases to employers for unrelated purposes.
6. Overseas personnel and service providers
DocHop may engage authorised personnel, contractors and technology providers outside Australia to support recruitment operations.
These may include personnel in the United Kingdom and, if engaged, Sri Lanka.
Overseas access or disclosure will be limited to information necessary for authorised business activities and managed through appropriate contractual, technical and organisational safeguards.
Where the Australian Privacy Principles apply, DocHop will comply with applicable cross-border disclosure requirements, including APP 8.
Where other jurisdictions' privacy laws apply to DocHop's activities, DocHop will assess and meet those additional requirements.
7. Migration and professional referrals
Where requested, DocHop may introduce candidates to independent, appropriately authorised migration professionals or other advisers.
Candidate information will only be forwarded for a specific referral with appropriate authorisation.
Independent advisers are responsible for their own professional services, privacy practices, client agreements and fees.
Any commercial referral relationship requiring disclosure under applicable law or professional rules will be disclosed appropriately.
8. Security and confidentiality
DocHop will take reasonable steps to safeguard personal information against unauthorised access, loss, misuse, modification and disclosure.
Safeguards may include:
- Role-based access to recruitment systems.
- Confidentiality obligations for staff and contractors.
- Appropriate account security and multifactor authentication.
- Secure document transfer and storage.
- Access monitoring and periodic permission reviews.
- Procedures for responding to suspected data breaches.
Candidates should not send passports, identity documents or unnecessary sensitive information through ordinary messaging channels unless specifically instructed to use an appropriate secure process.
9. Data retention
DocHop will retain personal information for as long as reasonably required for recruitment, related business purposes and applicable legal obligations.
Candidate records will be reviewed periodically to determine whether continued retention is justified.
Where information is no longer required, and no legal obligation prevents its disposal, DocHop will take reasonable steps to securely delete or de-identify it.
10. Access, correction and withdrawal
Candidates may contact DocHop to:
- Request access to personal information held about them.
- Request correction of inaccurate information.
- Withdraw from active recruitment consideration.
- Withdraw optional marketing consent.
- Request deletion of information, subject to applicable legal and recordkeeping obligations.
Withdrawal of consent does not necessarily invalidate processing or disclosures lawfully undertaken before withdrawal.
11. Marketing communications
DocHop may send career news, job alerts, webinars and recruitment updates where permitted by law.
Marketing consent is separate from consent to participate in recruitment.
Marketing communications will identify DocHop and provide an appropriate unsubscribe mechanism.
12. Privacy complaints
Privacy enquiries or complaints should be directed to:
Privacy Officer
DocHop Medical Recruitment Pty Ltd
Email: hello@dochop.com.au
DocHop will acknowledge and investigate complaints and respond within a reasonable timeframe.
Where applicable, individuals may also contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
13. International candidates
Candidates located outside Australia may have additional rights under applicable local privacy laws.
Where relevant, DocHop will provide any additional required privacy notices, lawful-basis information or mechanisms for exercising those rights.
14. Changes to this Policy
DocHop may amend this Policy as its services, operations or legal obligations change.
The current version will be published on the DocHop website with its effective date.
DocHop Medical Recruitment Pty Ltd
ABN: 50 703 071 005
Email: hello@dochop.com.au